- Please pack the item carefully in its original packaging.
- Place the fully completed return slip into the package.
- Contact us and request a return label and customs form from our customer care team.
- Print out the return documentation (label and customs form).
- Fill in the customs form and attach it with the returns label clearly visible to the outside of the package.
- Drop off your return package at the appropriate place or have the package ready at the agreed date of collection.
Please return the package to a "DHL package shop" Shop finder:
Label: UPS Self-Service
Please call the number on the label to arrange a date for collection with UPS or fill out the following form:
Please contact us.
Koch International (Ziegler) or UPS will collect your bulky item(s).