Returns made easy
Small parts
By small parts, we mean all products delivered by a courier, such as DHL or Hermes. There's no need to arrange a delivery date for small parts as these are products you can easily transport and return yourself.
Bicycle / Bulky goods
When it comes to shipping bulky/fragile goods, our courier will contact you to arrange a convenient delivery time.
Please get in touch with our customer service for a return label and further information. Make sure to include your order number - you can then make an appointment for the goods to be collected.