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Return label

Returns made easy - simple send items back to us

1. Please pack the item carefully in its original packaging.

2. Place the fully completed return slip into the package.

3. Please create the return label in the formular:

Our order numbers always start with "ANU" or "AFA". You will find this in your shipping confirmation, which you have received by e-mail. This is also indicated on your delivery note. The delivery note is included with your shipment.

4. Print out the return label and glue it visibly to the package.

5. Give your return package at the appropriate pick-up point or have the package ready on the agreed date of collection.
Depending on the shipping service provider, proceed as follows:

Small Parts

Label: Self-Service
Please return the package to a "DHL package shop" Shop finder: http://www.postoffice.co.uk/branch-finder?intcampaignid=homebranch2

 

 

Big parts

Label: UPS Self-Service
Please call the number on the label to arrange a date for collection with UPS or fill out the following form: https://wwwapps.ups.com/pickup/schedule

Bulky goods

Please contact us.
CargoLine collects the Bike


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