Don't see the secure browser window of PayPal?

You can open it again and complete your purchase.

Thank you for your patience. Your order is almost completed.

Unfortunately delivery times may be significantly longer due to COVID-19 border restrictions and the Brexit situation. Read more here.

Return label

Returns made easy - simple send items back to us

1. Please pack the item carefully in its original packaging.

2. Place the fully completed return slip into the package.

3. Please create the return label in the formular:

Our order numbers always start with "ANU" or "AFA". You will find this in your shipping confirmation, which you have received by e-mail. This is also indicated on your delivery note. The delivery note is included with your shipment.

4. Print out the return label and glue it visibly to the package.

5. Give your return package at the appropriate pick-up point or have the package ready on the agreed date of collection.
Depending on the shipping service provider, proceed as follows:

Small Parts

Label: Self-Service
Please return the package to a "DHL package shop" Shop finder:



Big parts

Label: UPS Self-Service
Please call the number on the label to arrange a date for collection with UPS or fill out the following form:

Bulky goods

Please contact us.
CargoLine collects the Bike

Do you have a question?
Please send us your request using the form or visit our FAQ section.
Sign up now and receive a voucher worth £5.3 Benefit from exclusive offers and deals.

Satisfied customers
Are you satisfied with our service?
We welcome your comments and suggestions.